Ordering Info

Subject to stock availability, we aim to send all orders received within 24 hours (weekdays) Exceptions will be Bank Holidays. Once you have completed the check out and paid for your goods, you will receive a confirmation e-mail for your records.

Back ordered items will be sent on to you as soon as they are received at our warehouse, typically this takes 7-14 days.

We reserve the right to charge an administration fee of £3.00 to modify your order. Outright order cancellations can be made with no charge.

Is it safe for me to order online?

All transactions are 100% SECURE - your card details will only be seen by the payment service provider - not even by us!

How do I order from this website?

Shopping couldn't be easier, simply click on the "buy" button to add items to your virtual shopping basket (you can add or remove these items at any time). Once you've selected all the items that you want simply proceed to the "checkout" and follow the prompts on the screen.

Online Discount

We try offer a 10% minimum discount on all web orders although majority of our product have 15% off the RRP Price, This is automatically shown on each product.

Payment Options

We currently accept all major credit/debit cards including Visa Electron and Paypal (Transactions are processed by Paypal, A Paypal account is not required)

Shipping Options

Packages up to 2.0kg in weight are sent by Royal Mail 1st & 2nd class post (depending on value of goods) usually arriving within 1-3 working days, but can take up to 5 days.

Bulkier items or parcels over 2.0kg in weight are sent by carrier, which currently is a 1-3 day service.

A surcharge will be applied to deliveries to Northern Ireland and the following extended area postcodes:-
DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, TD, AB1 - AB16, AB21 - AB25, AB30, AB39, PA1 - PA19, PH1 - PH3 All of Isle of Wight, Isle of Man and Isle of Scilly

The above postcodes are only affected with bulkier orders or high value orders which are sent via our courier, we will email you if required. Royal mail packages will not be affected.

Export Deliveries

We currently only ship orders to the United Kingdom

Delivery Address

Can I have goods delivered to an alternative address (not my home)?
Yes. But if you are paying with a credit/debit card and request goods to be delivered to an address which is not the one that is known to the card issuer then certain security issues will be raised. You MUST fill in the relevant part of the order form which notifies us of the address which the card issuer is aware of. Verification in these circumstances may delay your order. Therefore we strongly recommend that wherever possible goods are sent to the address known to the card issuer.

What happens if I am not at home when the delivery arrives?
Royal Mail: 
If the package will not fit through your letter box a card should be posted through. Royal Mail will normally automatically retry the following day, if they fail on the 2nd attempt you will need to collect the parcel from your local depot, these details should be on the card left by the postman.

Courier:
The delivery driver will leave a card saying that he has made an attempt. You should call your local depot (the telephone number should appear on the card) and arrange a time for a second attempt. Alternatively you can collect from your local depot yourself.